Refund & Return Policy
We want you to love your Lumière purchase. If you're not completely satisfied, we're here to help.
30-Day Return Policy
You may return any unused item in its original packaging within 30 days of delivery for a full refund. Items must be in unworn condition with all tags and certificates.
Return Process
Contact our customer service team to initiate a return. We will provide a return shipping label and instructions. Once we receive the item and verify its condition, we will process your refund.
Refund Timeline
Refunds are processed within 5-7 business days after we receive the returned item. The amount will be credited to your original payment method.
Exchanges
We offer exchanges within 7 days of delivery. Contact our support team to initiate an exchange.